Freshers Jobs : ICICI Bank Ltd
Designation: Phone Banking Officer - Domestic
Job Description:
- Ability to generate ideas which can help him / her and the team to achieve the targets assigned.
- Ability to engage with people with service orientation.
- Drive and Passion for results
- Good in comprehension.
- Good spoken English.
Qualifications:
- Age less than or equal to 28 years.
- Graduate in any discipline.
Company Profile:
ICICI Bank is India's second-largest bank with total assets of Rs. 4,062.34 billion (US$ 91 billion) at March 31, 2011 and profit after tax Rs. 51.51 billion (US$ 1,155 million) for the year ended March 31, 2011. The Bank has a network of 2,533 branches and 6,401 ATMs in India, and has a presence in 19 countries, including India.
ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.
The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany.
Desired Profile:
- The incumbent would be responsible for handling customer queries and providing information as per defined standards
- Effective redressal of all customer queries and/or complaints by providing solutions/ escalating issues
- Cross Sell new product and service opportunities
- Generating leads and passing them to concerned department
- Providing feedback to the team leaders about product / process and contribute to the improvement.
Experience : 0 - 2 Years
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate
PG - Any PG Course
Location : Hyderabad, Mumbai
More Details Here
Apply Online
Job Description:
- Ability to generate ideas which can help him / her and the team to achieve the targets assigned.
- Ability to engage with people with service orientation.
- Drive and Passion for results
- Good in comprehension.
- Good spoken English.
Qualifications:
- Age less than or equal to 28 years.
- Graduate in any discipline.
Company Profile:
ICICI Bank is India's second-largest bank with total assets of Rs. 4,062.34 billion (US$ 91 billion) at March 31, 2011 and profit after tax Rs. 51.51 billion (US$ 1,155 million) for the year ended March 31, 2011. The Bank has a network of 2,533 branches and 6,401 ATMs in India, and has a presence in 19 countries, including India.
ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.
The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany.
Desired Profile:
- The incumbent would be responsible for handling customer queries and providing information as per defined standards
- Effective redressal of all customer queries and/or complaints by providing solutions/ escalating issues
- Cross Sell new product and service opportunities
- Generating leads and passing them to concerned department
- Providing feedback to the team leaders about product / process and contribute to the improvement.
Experience : 0 - 2 Years
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate
PG - Any PG Course
Location : Hyderabad, Mumbai
More Details Here
Apply Online