Spiga

Freshers Jobs : HCL Technologies

Freshers Jobs : HCL Technologies


Designation: Walk-in on Friday-15th July,for Customer Care(Voice Support)

Job Description:

Level-1 Technical Support to HCL's business clients. He / She will be responsible to provide 100 % voice support to the clients and provide online technical resolution. Incumbent should open for 24X7 operations.

- Resposible to work on the Troubleshooting of Hardware and software.

-Should be resposible to work in 24x7 environment.

Keywords:   it hepldesk analyst, technical troubleshooting, technical support, desktop support, helpdesk

Company Profile:

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of ‘Employees First, Customer Second’ which empowers our 73,420 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 3.3 billion (Rs. 15,160 crores), as on 31 March 2011 (on LTM basis).

Desired Profile:

Looking for candidates from Customer Care process (Voice Support) with HCL Comnet.

Basic knowledge of PC

Basic Knowledge of MS Outlook troubleshooting, Internet and Networking

Basic technical knowledge of Operating systems like Windows XP

Good verbal and written communication skills Willing to work for 24* 7 shift

Willing to sign a bond for 18 months

-Job Location: Noida

 -Required Qualification: Graduate

-Required Experience: 0 months -  1.6 years

Interested candidate can come down for interview on

 15 July 2011 on Between 10:30 A.M to 3:00 P.M

 If you have any references, kindly get them along with you as we have multiple positions.

Thanks & Regards
HCL Comnet Ltd

Experience: 0 - 2 Years

Functional Area: TES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Location: Noida