Freshers Jobs : WNS Global Services
Designation : WNS hiring for Voice process
Job Description :
* Answer inbound calls
* Document the calls to ensure all information is captured
* Ensure one time call resolution
* Maintain accuracy of information given and documented
Company Profile :
WNS is a leading global Business Process Outsourcing (BPO) company. WNS ‘extends the enterprise’ of some of the world’s best brands by providing vertical-led solutions for Travel & Leisure, Banking & Financial services, Insurance, Shipping & Logistics, Utilities, Healthcare, Manufacturing, Telecommunications, and Retail & Consumer Packaged Goods industries. WNS also has a strong horizontal focus with its Finance & Accounting, Contact Center and Research & Analytics solutions.
We enable our clients to OUTPERFORM by transforming their business processes with domain expertise, partnership approach and global delivery capability.
Deep Domain Expertise: BPO services truly improve business performance only when they are combined with industry intimacy. We have built strong capabilities in industries such as Travel and Leisure, Banking and Financial Services, Insurance, Transportation, Manufacturing, Utilities, Healthcare, Consumer Goods, Retail and Professional Services. We match capabilities of our employees with clients’ requirements by putting our employees through trainings and certifications.
Desired Profile :
* Adhere to standard operating procedures required by the process
* Attend briefings, trainings/refresher sessions and meetings as required
* should be able to work in rotational night shifts
* Good Communication skills
Experience : 0 - 2 Years
Role : Associate/Sr. Associate -(NonTechnical)
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate
PG - Any PG Course
Location : Gurgaon
APPLY HERE
Designation : WNS hiring for Voice process
Job Description :
* Answer inbound calls
* Document the calls to ensure all information is captured
* Ensure one time call resolution
* Maintain accuracy of information given and documented
Company Profile :
WNS is a leading global Business Process Outsourcing (BPO) company. WNS ‘extends the enterprise’ of some of the world’s best brands by providing vertical-led solutions for Travel & Leisure, Banking & Financial services, Insurance, Shipping & Logistics, Utilities, Healthcare, Manufacturing, Telecommunications, and Retail & Consumer Packaged Goods industries. WNS also has a strong horizontal focus with its Finance & Accounting, Contact Center and Research & Analytics solutions.
We enable our clients to OUTPERFORM by transforming their business processes with domain expertise, partnership approach and global delivery capability.
Deep Domain Expertise: BPO services truly improve business performance only when they are combined with industry intimacy. We have built strong capabilities in industries such as Travel and Leisure, Banking and Financial Services, Insurance, Transportation, Manufacturing, Utilities, Healthcare, Consumer Goods, Retail and Professional Services. We match capabilities of our employees with clients’ requirements by putting our employees through trainings and certifications.
Desired Profile :
* Adhere to standard operating procedures required by the process
* Attend briefings, trainings/refresher sessions and meetings as required
* should be able to work in rotational night shifts
* Good Communication skills
Experience : 0 - 2 Years
Role : Associate/Sr. Associate -(NonTechnical)
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate
PG - Any PG Course
Location : Gurgaon
APPLY HERE