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Freshers Jobs : HSBS Electronic Data Processing india

Freshers Jobs : HSBS Electronic Data Processing india


Designation: Customer Service Executives

Job Description:

ON SPOT OFFERS FOR SUITABLE CANDIDATES

We are hiring for high voice, semi voice and accounting processes

JoB Title: Customer Service Executives(voice and semi voice - non technichal)

Job Description:

Acquire knowledge on HSBC products and service offerings

Efficiently answer customer queries on various products and services offered by the bank

Skills Required:

Excellent English communication skills
Ability to interpret and handle complex numerical data
Excellent interpersonal and negotiating skills
Good keyboard skills
Flexibility to work in shifts
Good excel skills(shortcuts)

Keywords: fresher,ites ,bpo, call centre, call center, voice, walkins, graduate,cse, cso, csr, customer support, cce, customer care executive

Company Profile:

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises over 9,500 offices in 85 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.  With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 200,000 shareholders in some 100 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.

Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities.

Desired Profile:

Minimum Education Criteria: Graduation/class 12th pass

Age Criteria: 18-50 Years

Years of Experience:

* 0 - 5 years of experience in customer service(voice)
* Type of Experience:
* BPO experience will be added advantage

Skills Sets: Excellent English communication skills, Good keyboard skills, Flexibility to work in shifts.

Note:

* Candidates with technical qualifications like Btech, MCA, Engg/BCA may apply only if they have a minimum of 1 year of BPO/customer service related experience.
* Candidates who have attended any interviews in the last 3 months need to wait for min 3 months before re-applying
* Candidates pursuing full time courses need not apply
* If you are an ex-employee of HSBC please contact the local HR to check your rehire status before re-applying

Experience:  0 - 4 Years

Role:  Associate/Sr. Associate -(NonTechnical)

Functional Area:  ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required,PG Diploma - Any Specialization,Other
 
Location:   Bengaluru/Bangalore



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