Freshers Jobs : American Express India
Designation: Team Member I Operations Job
Job Description:
Process card applications in a timely and comprehensive manner to ensure customer satisfaction
- Ensure “error- free” processing of card applications
- Deliver Employees, Customers and Shareholder metrics as per goals
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
- Adherence to quality and compliance guidelines
- Support all new initiatives in the New Accounts area
- Effective and efficient call handling
- Balance customer interests with the interests of American Express
- Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
Keywords: Team Member I Operations Job
Company Profile:
American Express Company , sometimes known as AmEx, is a diversified global financial services company headquartered in New York City. Founded in 1850, it is one of the 30 components of the Dow Jones Industrial Average. The company is best known for its credit card, charge card, and traveler's cheque businesses. Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the US, the highest of any card issuer.BusinessWeek and Interbrand ranked American Express as the 22nd most valuable brand in the world, estimating the brand to be worth US$14.97 billion. Fortune listed Amex as one of the top 20 Most Admired Companies in the World.The company's mascot, adopted in 1958, is a Roman gladiator whose image appears on the company's travelers' cheques and charge cards.
Desired Profile:
Graduate
- Analytical mind & attention to detail
- High level of Customer sensitivity, commitment & service orientation
- Amex card product knowledge desirable
- High result orientation
- Ability to take independent decision & meet stringent deadlines
- Good interpersonal skills
- Excellent oral/written communications skills (high emphasis on listening skills)
- Flexible to work in any shift and handling calls
Experience: 0 - 1 Years
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate
PG - Post Graduation Not Required
Location: Gurgaon
APPLY NOW
Designation: Team Member I Operations Job
Job Description:
Process card applications in a timely and comprehensive manner to ensure customer satisfaction
- Ensure “error- free” processing of card applications
- Deliver Employees, Customers and Shareholder metrics as per goals
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
- Adherence to quality and compliance guidelines
- Support all new initiatives in the New Accounts area
- Effective and efficient call handling
- Balance customer interests with the interests of American Express
- Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
Keywords: Team Member I Operations Job
Company Profile:
American Express Company , sometimes known as AmEx, is a diversified global financial services company headquartered in New York City. Founded in 1850, it is one of the 30 components of the Dow Jones Industrial Average. The company is best known for its credit card, charge card, and traveler's cheque businesses. Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the US, the highest of any card issuer.BusinessWeek and Interbrand ranked American Express as the 22nd most valuable brand in the world, estimating the brand to be worth US$14.97 billion. Fortune listed Amex as one of the top 20 Most Admired Companies in the World.The company's mascot, adopted in 1958, is a Roman gladiator whose image appears on the company's travelers' cheques and charge cards.
Desired Profile:
Graduate
- Analytical mind & attention to detail
- High level of Customer sensitivity, commitment & service orientation
- Amex card product knowledge desirable
- High result orientation
- Ability to take independent decision & meet stringent deadlines
- Good interpersonal skills
- Excellent oral/written communications skills (high emphasis on listening skills)
- Flexible to work in any shift and handling calls
Experience: 0 - 1 Years
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate
PG - Post Graduation Not Required
Location: Gurgaon
APPLY NOW