Freshers Jobs : 3 Global Services
Designation : Openings for CUSTOMER support / TECHNICAL support advisor 100 Opening(s)
Job Description :
* Graduate freshers are welcome to apply
* Under-graduates with minimum 6 months of experience
* Inbound and outbound voice process servicing customers for their queries, solving technical queries related to 3g handsets,trouble shooting.
Keywords: international bpo, CSA,CCE,Customer Service Associate,Sales Executiveinternational experience
Company Profile :
Hutchison Whampoa Limited is among the largest companies listed on the main board of the Hong Kong Stock Exchange. Flagship companies include Hutchison Port Holdings, Hutchison Whampoa Properties, A S Watson, Cheung Kong Infrastructure and Hutchison Telecom.
Hutchison dates back to the 1800s and while its operations now span the globe, it continues to remain based in Hong Kong. Hutchison's executives and staff are a multicultural mix as diverse as the reach of the corporation's operations.
Hutchison has a strong commitment to the highest standards of corporate governance, transparency and accountability - principles which have been recognised by the receipt of numerous awards and commendations.
Desired Profile :
Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
-Upselling inhouse products & services
-Trouble shooting.
-Solving technical Queries
-1st & 2nd bucket collections i.e reminder calls and recovery
In a technical process, handle queries with troubleshooting internet / ISP / broadband related issues.
-Inbound / Outbound processes
--Rotational work offs: 2 Work offs in a week. Could be any days of the week.
-Excellent Communication skills
-Basic computer application skills & Selling / Convincing Skills
-Should have good negotiation and convincing skills
Experience : 0 - 4 Years
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate
PG - Any Graduate
Location : Mumbai
APPLY HERE
Designation : Openings for CUSTOMER support / TECHNICAL support advisor 100 Opening(s)
Job Description :
* Graduate freshers are welcome to apply
* Under-graduates with minimum 6 months of experience
* Inbound and outbound voice process servicing customers for their queries, solving technical queries related to 3g handsets,trouble shooting.
Keywords: international bpo, CSA,CCE,Customer Service Associate,Sales Executiveinternational experience
Company Profile :
Hutchison Whampoa Limited is among the largest companies listed on the main board of the Hong Kong Stock Exchange. Flagship companies include Hutchison Port Holdings, Hutchison Whampoa Properties, A S Watson, Cheung Kong Infrastructure and Hutchison Telecom.
Hutchison dates back to the 1800s and while its operations now span the globe, it continues to remain based in Hong Kong. Hutchison's executives and staff are a multicultural mix as diverse as the reach of the corporation's operations.
Hutchison has a strong commitment to the highest standards of corporate governance, transparency and accountability - principles which have been recognised by the receipt of numerous awards and commendations.
Desired Profile :
Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
-Upselling inhouse products & services
-Trouble shooting.
-Solving technical Queries
-1st & 2nd bucket collections i.e reminder calls and recovery
In a technical process, handle queries with troubleshooting internet / ISP / broadband related issues.
-Inbound / Outbound processes
--Rotational work offs: 2 Work offs in a week. Could be any days of the week.
-Excellent Communication skills
-Basic computer application skills & Selling / Convincing Skills
-Should have good negotiation and convincing skills
Experience : 0 - 4 Years
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate
PG - Any Graduate
Location : Mumbai
APPLY HERE