Freshers Jobs : iEnergizer
Designation : iEnergizer hiring for US Inbound Process
Job Description :
* Receiving US Inbound customer service calls.
* Listen attentively to customer needs and concerns; demonstrate empathy.
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Meet customer requirements through first contact resolution.
* Confirm customer understanding of the solution and provide additional customer education as needed.
* Prepare complete and accurate work and update customer file.
Keywords: International Call Center / BPO, Inbound,Outbound Process, CCE / SR.CCE, US Process, Outbound Process,US Voice Process,BPO jobs
Company Profile :
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc.
Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition.
Desired Profile :
- Undergraduates/Graduates with 6 months-3 years of International contact center experience will be preferred.
- Freshers may also apply.
- Excellent communication skills are required for this position.
- Knowledge of basic computer operations.
- Flexible with 24/7 work environment.
Dates and Timings for Walk in Interviews
Dates : July 18th- July 22nd
Time : 3:00 PM to 6:30 PM
Venue : A-37, Sector - 60 Noida
Contact Person : Rupal Talwar
Contact Number : 09953445555/0120-6688074
Experience : 0 - 3 Years
Role : Associate/Sr. Associate -(NonTechnical)
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location : Delhi/NCR, Ghaziabad, Noida
APPLY NOW
Job Description :
* Receiving US Inbound customer service calls.
* Listen attentively to customer needs and concerns; demonstrate empathy.
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Meet customer requirements through first contact resolution.
* Confirm customer understanding of the solution and provide additional customer education as needed.
* Prepare complete and accurate work and update customer file.
Keywords: International Call Center / BPO, Inbound,Outbound Process, CCE / SR.CCE, US Process, Outbound Process,US Voice Process,BPO jobs
Company Profile :
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc.
Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition.
Desired Profile :
- Undergraduates/Graduates with 6 months-3 years of International contact center experience will be preferred.
- Freshers may also apply.
- Excellent communication skills are required for this position.
- Knowledge of basic computer operations.
- Flexible with 24/7 work environment.
Dates and Timings for Walk in Interviews
Dates : July 18th- July 22nd
Time : 3:00 PM to 6:30 PM
Venue : A-37, Sector - 60 Noida
Contact Person : Rupal Talwar
Contact Number : 09953445555/0120-6688074
Experience : 0 - 3 Years
Role : Associate/Sr. Associate -(NonTechnical)
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education :
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location : Delhi/NCR, Ghaziabad, Noida
APPLY NOW