Freshers Jobs : Genpact
Designation: Voice Associate - Walk In Interview - 150 Opening(s)
Job Description:
Responsible for dealing with customer calls as per the SLAs outlined by the client.
The right candidate should have strong customer service focu with the ability to empathize witht the customer and prioritising customer needs.
Freshers can apply .
Candidates with prior experiene in US / UK voice processes shall be preferred.
Keywords: Collections, Voice, BPO, Sales
Company Profile:
Genpact is a global leader in business process and technology management. Our entire organization of over 43,300+ employees is focused on process and engaged in improving client processes and driving business impact. We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes.
Genpact couples its deep process knowledge, insights and best practices with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver a comprehensive solution. Our broad portfolio consists of both enterprise G&A and industry-specific services. In every area, we go from meeting simple transactional needs to providing process management capabilities, where complex decision making and keen judgment are required. Services are seamlessly delivered from a global network of centers in 13 countries to meet a client’s business objectives, cultural and language needs, and cost reduction strategy.
Desired Profile:
Job Description:
Responsible for dealing with customer calls as per the SLAs outlined by the client.
The right candidate should have strong customer service focu with the ability to empathize witht the customer and prioritising customer needs.
Freshers can apply .
Candidates with prior experiene in US / UK voice processes shall be preferred.
Keywords: Collections, Voice, BPO, Sales
Company Profile:
Genpact is a global leader in business process and technology management. Our entire organization of over 43,300+ employees is focused on process and engaged in improving client processes and driving business impact. We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes.
Genpact couples its deep process knowledge, insights and best practices with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver a comprehensive solution. Our broad portfolio consists of both enterprise G&A and industry-specific services. In every area, we go from meeting simple transactional needs to providing process management capabilities, where complex decision making and keen judgment are required. Services are seamlessly delivered from a global network of centers in 13 countries to meet a client’s business objectives, cultural and language needs, and cost reduction strategy.
Desired Profile:
Freshers can also apply
* Should possess excellent Oral Communication Skills
* Should have work Experience using MS Office (Word, Excel)
* Should posses excellent composition & writing Skills
Experience: 0 - 3 Years
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Delhi/NCR
APPLY NOW
* Should possess excellent Oral Communication Skills
* Should have work Experience using MS Office (Word, Excel)
* Should posses excellent composition & writing Skills
Experience: 0 - 3 Years
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Delhi/NCR
APPLY NOW
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